Paul Copping is Chief Innovation Officer at Digital Greenwich, serving the Royal Borough of Greenwich, population 270,000. His role is to engage with industrial partners to deploy integrated technology solutions that will result in more innovative, agile and cheaper services for Greenwich citizens. Paul is currently working on connected and autonomous vehicles; 5G wireless; and a collaborative smart city procurement framework. Paul has an MBA in Marketing from Cass Business School and an MA in Spanish and French from the University of Cambridge. His earlier career background is in telecoms (Nortel, BT) and mobility (Transport Research Laboratory) with a focus on corporate development and innovation management. He is a Director of the City Protocol Society.
With over 10 years’ experience at Peterborough City Council, Charlotte is currently the Environment, Transport and Future City Manager. This role includes leading the city’s aspiration to create the UK’s Environment Capital, an aim that will see the city living within the resources of one planet by 2050.
Charlotte played a key role in developing the city’s Future Peterborough programme that received a £3m grant from Innovate UK in 2013 and went on to win the World Smart City award at the 2015 Barcelona Smart City Expo. Charlotte’s role in this programme, delivered in partnership with Opportunity Peterborough, is to act as the programme manager and to integrate sustainability into the Future Cities agenda.
Charlotte has a first class honours degree in Environmental Studies (BSc) awarded by the Open University.
Michael Lake is the President and CEO of Leading Cities, headquartered in Boston, Massachusetts and with operations in 10 countries around the world. As President and CEO, Michael establishes and develops relationships with municipal governments, businesses and universities around the world, creating a global network of partner cities dedicated to implementing Smart City solutions that effectively address the shared challenges facing 21st century cities. Michael’s career in public service spans from serving three United States Presidents as Special Assistant for White House Operations and Presidential Advance to serving the former Prime Minister of Ireland as a policy research analyst.
A native of Melrose, Massachusetts, Michael was the first and only graduate in history from Northeastern University or the state of Massachusetts to have completed five undergraduate majors simultaneously. He graduated summa cum laude studying Finance, Political Science, Communications, Entrepreneurship and Management Information Systems.
Michael serves in a variety of capacities for a wide range of non-profit organizations including:
Dr. Marie Thompson is a keen happiness advocate. She is an experienced UK trained Clinical Psychologist with almost 20 years’ experience of working with adults and young people with a range of mild, moderate and severe mental health problems.
Dr. Thompson is experienced at working with the corporate and government sectors, the National Health Service in the UK and in private practice. She has assisted the local and expat communities in the UK, The Netherlands, Australia and Dubai. She is currently a Senior Clinical Psychologist at Lifeworks Foundation, Dubai.
While in the UK, Dr. Thompson worked for a community mental health team and specialist trauma service at The Traumatic Stress Service, St George’s Hospital, London. She established a private practice in London that has since expanded into The Netherlands and Jersey. She was Head of the Department of Behavioral and Social Sciences at Webster University, Leiden, allowing her to maintain both her academic and clinical interests.
Mr. Ismail Mohammed is a Senior Vice President Customer Operations at du telecom with responsibility for heading end to end Customer Operations mainly including Contact Center (Front & Back Office Operations), Email & Social Media Operations, Retention & Outbound Sales, Collections and Transformation verticals. Mr. Ismail Mohammed has more than 23 years of Professional experience with around 15 years specifically serving in the telecom sector. He has lead multiple verticals in Network & IT Operations as well.
Prior to joining du telecom, Mr. Ismail Mohammed headed different Operational verticals at Etisalat UAE worked and have also worked in different companies on Heading multiple verticals.
He holds a Master’s Degree from Institute of Business Management and Research and a Leadership Degree from Institute of Leadership & Management.
Ismail Mohammed is a renowned thought leader, motivational speaker, Customer experience guru, workplace mentor and award winning professional whose stimulating, upbeat and inspirational leadership has helped many people to develop across corporate sector. He has helped them solve personal problems, infuse their lives with hope, energy and success, and remarkably improve people's relationships at work and at home.
Dan is co-founder and Managing Director of Place Dynamix in the Middle East. Since its establishment in the Middle East in seven years it has completed over 70 projects in 12 countries and works with clients including Emaar Properties, Meraas Holding, Dubai Properties, Nshama and Dubai Holding. Their notable projects include City Walk, Dubai Hills Estate, the Tower at Dubai Creek Harbour, the park at Dubailand (for Dubai Holding), Town Square and three projects at Expo 2020 - including the UAE’s own Pavillion with Santiago Calatrava. Outside of UAE, Place Dynamix have worked extensively in Qatar, including the co-authoring of the Urban Design Compendium which will encourage better urban design in all its new development. In Mauritius they have master planned a new smart city to take pressure off the capital city and designed numerous other resorts and new residential communities.
Ghazi is a seasoned IT executive with over 20 years of experience in the IT and Telecommunications industry and a reputation for driving the smart digital transformation in various lighthouse projects such as Smart Dubai, Smart Riyadh, and others.
Ghazi is the founder & CEO of NXN, the region’s leading advisory and managed services organization in the field of smart cities and next-generation technology innovation. NXN (Formerly neXgen) commonly known as ‘The Smart City Company’ provides expert services for cities, districts, government institutions, real estate developers and enterprises. Ghazi is responsible for managing the company, formulating and implementing long-term strategies. He is a proven leader with profound expertise in developing strong client relationships, and a passion to consult governments in building the strategies and master plans for realizing their smart city ambitions. Ghazi received the Telecom leadership award at the 8th Arab Internet and Telecom conference in May 2006. He was also named among most influential ME IT leaders in Al Idari magazine’s special issue of TOP 100 ME business leaders in February 2006.
Before NXN, Ghazi was the Managing Director/Vice President for Cisco’s Service Provider business in the Emerging Markets theatre. He was responsible for defining the strategy and Go-To-Market plans for Service Providers business in a region that includes Cisco’s fastest growing markets worldwide. Ghazi also sat on Cisco’s Corporate Service Provider Business Council that is tasked with shaping Cisco’s Service Provider technology strategy worldwide. Ghazi has led Cisco’s MENA operations for 3 years as General Manager. He built and lead one of the most effective go to market organizations in the region, Cisco’s highest growth region worldwide. Prior to that, he served as the General Manager of Cisco Saudi Arabia for 2 years.
Prior to Cisco, Ghazi was the head of multimedia ATM access technology at General Datacom’s R&D labs in Montreal, Canada. Earlier in his career, Ghazi was a Chief Network Architect in the network planning group for Teleglobe Canada, Canada’s international carrier.
Ghazi holds a Bachelor’s Degree in Computer Science and Business Administration from the University of Quebec, Canada and an executive MBA program for enterprise from Stanford & London Business Schools.
Michel Francis is the Chief Architect since 1995 at DEC Consultants, a building design and project management firm based in Abu Dhabi, providing services to the UAE and worldwide including architecture, structure, MEP, and specialized engineering services, in addition to LEED and ESTIDAMA consultancy. In addition to Architectural design and leading design operations, Michel has worked on Estidama and LEED certified buildings as a LEED Accredited Professional and a Pearl Qualified Professional. Michel has 24 years of experience in the Gulf in building design with green buildings specialty. He has 2 Master degrees, one in Architecture and one in Environmental Design of Buildings from Cardiff University, UK. He also conducts LEED, Estidama, FIDIC and Revit trainings. Michel has great interest in advocating the cause for green buildings.
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